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Frequently asked Questions

What is an e-Wallet?

Which services can I pay for with a Jambopay e-Wallet?

Where can I pay with the Jambopay Wallet?

How do I load money onto my e-Wallet?

How do I pay in stores with my JamboPay Wallet?

What is QR code?

How can I check my balance?

How do I set up the Jambo Pay e-Wallet?

What happens if I lose my phone?

How safe is it to pay with e-Wallet?

How to do I Sign up to become a Merchant on JamboPay?

What are the requirements to become a Merchant?

What happens if someone bought an item from my site, they are unsatisfied and they need a refund?

What should I do if I need help?

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PO Box 15478 00100, Nairobi, Kenya.

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